In the early days a small “micro” business is likely to come to me to ask for basic legal advice relating to setting up contracts of employment and writing policies in relation to people management. I am also there for the business owner to answer the odd people management questions as they crop up. At this stage is is common to find that “micro” businesses will adopt a flexible approach to job roles and organisational structure.
The early days of a “micro” business tend to be very exciting. Staff working closely with the owner and will tend to feel a strong sense of motivation from seeing their actions are helping the business become more successful and grow.
As the the business grows the people management challenges tend to change as more people join the organisation and the culture moves away from everyone getting stuck in to make the micro business a success. The informal approach to job roles and structure may not work in a larger organisation but it is important to ensure that the approach to people management does not become over complicated, transactional and inflexible.
My top tips in developing an HR plan for a growing business are:
- Define job roles and develop a structure that works for you
- Help your managers develop people management skills
- Review the HR processes and systems to make sure they are right for the business
- Plan communication and make sure that the vision and values which were important in the early stages are reflected
- Trust that your people will do a great job!
It would be interesting to find out what HR challenges you have come across as your business grows. Share your thoughts!